Strategy, Leadership And Culture
This training course will introduce you to new skills that will help increase your performance and the support you offer your team, department and manager.
Imagine being able to sell benefits, not just features and how to close the sale skilfully and adeptly, in such manner as to leave the customer satisfied with the whole process. On this workshop, delegates will return to their business, feeling confident, focused and ready to put everything they have learned into practice.
We build on existing sales skills as well as supporting delegates’ understanding of their client base and how both new and existing clients can be developed. Delegates will also have the opportunity to understand the personality differences that influence buying and selling, leaving participants able to adapt their sales techniques to the customer type.
Attributes of an effective organization
Strategy and the Organization
What is Strategy?
Simple Five Step Model
Strategy and Organizational Culture
What is Organizational Culture?
Culture Versus Climate
Characteristics of Organizational Culture
Images of organizations
• Machine
• Organisms
• Brains
• Social Structure
• Political Systems
• Psychic Prisons
• Systems of Domination
• Self-Producing Systems
The Cultural Web
• Organizational Structures
• Symbols
• Power Structures
• Rituals & Routines
• Control Systems
• Stories
Shaping an organization culture
Formulate Strategic Values
Develop Cultural Values
Create Vision
Initiate Implementation Strategies
Reinforcing Cultural Behavior
Strategy and Leadership
Leadership Theories
• Traits Perspective
• Behavioral Perspective
• Leadership Styles
• Contingency Perspective
• Transactional & Transformational Leadership
• Charismatic Leadership
Traits Perspective
Behavioral Perspective
Leadership Styles
Contingency Perspective
Leader Supportiveness
Leader Achievement-Orientedness
Leader Participative Ness
Situational Factors
Leader Behaviour
Transactional Leadership
• Transformational Leadership
• Inspirational/Charismatic Leadership
Autocratic Versus Participative Leaders
Autocratic or Directive Style
Individual Consultative Style
Group Consultative Style
Group Decision Style
Participative Style
Summary
Here is what some of the previous participants of this program had to say:
“We learnt a lot of new techniques which will help us to implement in our organisation”
“It was brought across to us in a such a way that we have go back and implement”
Beginning of the program:
Each participant has to fill in a pre-training need form to ascertain their expectations that can be catered to by the facilitator.
At the end of the program
Each participant has to submit a Post Training Action plan for implementation and to ascertain the Return on Investment.
