Facility Management Overview
Facility management (FM) is a form of asset management focused on the effective and profitable maintenance, operation, and monitoring of buildings and properties. It helps organizations maintain facilities efficiently while supporting operational performance and business objectives.
Objectives
The program aims to help participants:
- Adapt to Customer Buying Patterns – Align sales approaches with changing customer needs and purchasing behaviors.
- Improve Sales Consistency – Strengthen processes and skills for identifying viable and winnable opportunities.
- Increase Pipeline Visibility – Improve pipeline management and forecast accuracy through better sales practices.
- Strengthen Client Dialogue – Develop questioning and communication skills that uncover challenging client issues.
- Expand Business Relationships – Build existing relationships by engaging new decision-makers and stakeholders.
Overview
The Certified Facility Manager course offered by Solomon People Solutions helps participants understand the strategic impact of facilities management on organizational performance. The program also explores the business drivers that influence effective facility operations.
International Facilities Management Standards
Furthermore, the course provides training aligned with international facilities management standards recommended by the International Facility Management Association (IFMA). Participants will develop an understanding of recognized practices and approaches for managing facilities effectively.
Improving Facility Management Performance
Participants will learn how to apply management techniques that add value to facilities management operations. In addition, the program encourages participants to identify opportunities for improving facility planning, resource utilization, and operational performance.
As a result, delegates will be better prepared to align facilities management activities with organizational objectives and contribute to broader business performance.
Target Audience
The Certified Facility Manager Training Program is suitable for professionals involved in facilities management, engineering, real estate, safety, and related operational functions.
- Facility Managers and Supervisors – Professionals responsible for managing facility operations and services.
- Facility Coordinators – Individuals supporting day-to-day facilities management activities.
- Project Facility Managers and Engineers – Professionals overseeing facility requirements within projects.
- Electrical, HVAC, and MEP Engineers – Technical specialists involved in building systems and facility operations.
- Real Estate and Project Finance Professionals – Professionals supporting property management, investment, and project financial activities.
- Safety Professionals – Specialists responsible for maintaining safe and compliant facility environments.
- Facilities Management Professionals – Anyone directly or indirectly involved in facilities management.
Candidates must meet the following education and work experience requirements. Internships do not count toward FM experience:Â
| Â | Option 1Â | Option 2Â |
| Education | Bachelor’s or Masters level Facility Management degree | No FM degree  |
| FM Work Experience |  3 years | 5 years |
Exam Information
| Exam Name | Certified Facility Manager (CFM) |
| Exam Type | Multiple-choice Questions |
| Exam Cost | IFMA Member – $550USD Non Member – $815USD |
| Total Questions | 180 Questions |
| Exam Duration | 240 Minutes |
| Languages | English |
COURSE SYLLABUS
- Buildings, building systems, infrastructure, and grounds
- Furniture, fixtures, and equipment
- Physical safety and security
- Operations and maintenance processes
- Work management support systems
- Renewals and renovations
- Energy management
- Water management
- Materials and consumables management
- Waste management
- Workplace and site management
- Data collection and information management
- Information protection and cyber-security
- Technology needs assessment and implementation
- Maintenance and upgrade of technology systems
- Risk management planning
- Emergency preparedness, response, and recovery
- Facility resilience and business continuity
- Planning
- Delivery
- Evaluation
- Quality management
- Performance management
- Â Strategic planning and alignment with the demand organization
- Policies, procedures, and compliance
- Individual and team management
- Leadership
- Relationship and conflict management
- Change management
- Corporate social responsibility
- Political, social, economic, and industry factors affecting facility management
- Operational and capital budgeting
- Evidence-based decision-making process (e.g. business case)
- Procurement (e.g. purchasing, sourcing of goods and services)
- Contracting
- Financial analysis and reporting
- Real estate strategies
- Real estate assessment, acquisition, and disposal
- Real estate asset management
- Space management
- Major projects and new construction
- Planning and design
- Execution and delivery
- Evaluation
Up-coming Schedule:Â
Please contact us to know about the upcoming schedule.
