Solomon People Solutions

PERSONALITY DEVELOPMENT PROGRAM

This training course will introduce you to new skills that will help increase your performance and the support you offer your team, department and manager.

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Medium of Instruction: English
Duration of the program: 16 hours

Description

At the end of the training program participants will be able to: 

  • Understand the importance of planning their personal life in all its gamet’s
  • Understand the importance and effects of personal hygiene, business etiquettes and interpersonal skills
  • Practiced the skills of working in team and managing time
  • Perform as effective and presentable executives in an office environment.
Who Should Attend this program?

Our target audience are executives who need to use and/or understand basic auditing skills for an organization. 

Program Outline

Introduction, Programme Objectives & Learning Methodology

Know Yourself

  • · The Person in You
  • · Your Purpose, Belief & Values
  • · Your Work Life
    • Syndicate Exercise/Case Study

Know Others / Your Colleagues

  • · Why People Behave the way they behave
  • · What they expect
  • · How to benefit mutually

Know your Boss / Supervisor

  • · Role of a Boss
  • · His Expectations
  • · Your Expectations
  • · Mutual Benefits

Know your Organisation

  • · Purpose, Vision, Mission, Values & Culture
  • · Your role & contribution
  • · Challenges & expectations

Importance of Communication

  • · Written, Verbal & Visual
  • · Exercise & Video

Managing Yourself

  • · Time Management
  • · Anger Management
  • · Inter Personal Skills

Managing Others

  • · Working in Teams: Cooperate & Support
  • · Positive Mental Attitude
  • · People Management

Motivation Skills

  • · Self Motivation
  • · Challenges to be self-motivated

Emotional Intelligence

  • · Manage your own emotions
  • · Managing Ego
  • · Handling Behaviors

Serving Customers

  • · Why Customer Service
  • · How to serve customers
  • · What do customers expect

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    Here is what some of the previous participants of this program had to say:

    “We learnt a lot of new techniques which will help us to implement in our organisation”

    “It was brought across to us in a such a way that we have go back and implement”

    Beginning of the program:

    Each participant has to fill in a pre-training need form to ascertain their expectations that can be catered to by the facilitator.

    At the end  of the program

    Each participant has to submit a Post Training Action plan for implementation and to ascertain the Return on Investment.