Key Account Management
Key Account Management from Solomon People Solutions allows you to focuses on providing unique solutions delivered through a unique engagement model to uniquely important and complex customer segments
Define Key Accounts?
- Benefits of Key Accounts
- Syndicate Exercise
Importance of Key Accounts Management
- Features & Benefits
- Syndicate Exercise
Key Accounts as Business Partners
- Pro’s & Con’s
Discovering Opportunities
- Business Prospects
Key Account Development Plan
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- Tools & Techniques
Relationship Management
- Do’s & Don’ts
Marketing Communication with Key Accounts
Prepare, Present & Negotiating with Key Accounts
- Role Play
Winning business
- Tactics & Exercises
Handling Key Accounts
Challenges & choices
Issues & Solutions
Here is what some of the previous participants of this program had to say:
“We learnt a lot of new techniques which will help us to implement in our organisation”
“It was brought across to us in a such a way that we have go back and implement”
Beginning of the program:
Each participant has to fill in a pre-training need form to ascertain their expectations that can be catered to by the facilitator.
At the end of the program
Each participant has to submit a Post Training Action plan for implementation and to ascertain the Return on Investment.
