Interviewing Skills Training - Solomon people solutions

Interviewing Skills Training

The Interviewing Skills Training from Solomon People Solutions helps professionals develop effective interviewing techniques for hiring, appraisal, counseling, and workplace disciplinary discussions.

Additionally, participants will learn how to structure interviews, ask effective questions, evaluate responses, and communicate professionally. As a result, they can conduct more focused and productive interviews across different workplace situations.

Medium of Instruction: English
Duration of the program: 16 hours

Program Overview

Program Overview

Interviews are a common tool for employee selection. However, many interviewers have never received formal training. As a result, traditional interviewing methods may not provide enough insight into a candidate’s behavior, competencies, or emotional intelligence in challenging situations.

Competency-based and behavior-based interviewing provides a more structured approach to candidate selection. Since past behavior can indicate future performance, effective interview questions should encourage candidates to share specific examples from their previous experiences.

During this workshop, participants will learn how to identify required competencies and develop scenarios that reveal them. Furthermore, they will practice pre-interview preparation, question development, interview techniques, and candidate evaluation. As a result, participants can conduct more structured interviews and make better-informed selection decisions.

Learning Objectives

Learning Objectives

Upon completion of the program, participants will be able to:

  • Understand Interviewing Importance – Recognize the role of effective interviews in supporting organizational objectives.
  • Identify Interview Types – Understand the main types of interviews used within organizations.
  • Implement an Effective Interview Process – Apply structured techniques to plan and conduct productive interviews.
  • Develop Questioning and Listening Skills – Understand different questioning techniques and apply effective listening skills.
  • Recognize and Avoid Interview Biases – Identify common interviewing biases and use strategies to reduce their impact.
  • Apply Key Interview Types – Implement effective techniques for:
    • Recruitment
    • Performance Appraisal
    • Counselling
    • Grievance/Discipline

Target Audience

Target Audience

The Interviewing Skills Training is suitable for professionals involved in recruitment, employee management, and workplace interviews. Additionally, it is valuable for anyone seeking to improve their ability to conduct structured and effective interviews.

  • HR Professionals – Individuals involved in recruitment, talent acquisition, and employee development.
  • Hiring Managers, Supervisors, and Team Leaders – Professionals responsible for interviewing and selecting candidates.
  • Selection Professionals – Anyone involved in the selection process who wants to strengthen their interviewing skills.

Program Outline

Course Structure

1. Welcome, Introduction, Learning Methodology and Objectives

2. Consequences of a Wrong Hire

  • Why interviewing is important for an organization
  • Importance of interviewing for hiring supervisors and managers
  • Impact of a wrong hire on an organization
  • Syndicate Exercise

3. Interviewing Skills and Organization

  • Purpose of interviews
  • Types of Interviews
  • Interview Process
  • Syndicate Exercise

4. Listening Skills

  • Listening Skills
  • Benefits of Effective Listening
  • Techniques for Effective Listening
  • Practice – Role Plays
  • Group Exercise

5. Questioning Skills

  • Types of Questioning
  • Benefits of Effective Questioning
  • Developing Questions Based on Job Competency Needs
  • Questioning Approach
  • Evaluating Responses
  • What Not to Ask?
  • Practice – Role Plays
  • Group Work

6. Interviewing Process

  • Requirements before, during, and after the interview
  • Selection Techniques and Models

7. Biases in Interviews

  • Types of Interview Biases
  • Techniques for Avoiding Bias
  • Exercises

8. Types of Interviews

  • Counselling Interviews
  • Recruitment Interviews – Situational, Behavioral, Job-Related, and Stress
  • Performance Interviews
  • Grievance/Discipline Interviews
  • Exercise

9. Role Plays and Practical Application

  • Role Plays/Mock Interviews – Before and at the End of Training
  • Tests – Before and at the End of Training
  • Feedback and Action Plans

Program Benefits

How You Benefit by Attending This Program

By attending this Interviewing Skills Training Program, you will be able to:

  • Understand Interview Importance – Recognize the importance of effective interviews in any organization.
  • Recognize Interview Biases – Identify common biases and learn how to avoid them during interviews.
  • Prepare for Different Interviews – Develop the skills needed to handle various types of interviews confidently.
  • Improve Interview Preparation – Understand what to do before, during, and after an interview.
  • Apply Interviewing Tools and Techniques – Use practical tools and techniques to improve future interviews.
  • Strengthen Questioning Skills – Use question banks and effective questioning techniques during interviews.
  • Apply Learning Immediately – Put your new skills into practice during your next interview opportunity.
  • Identify Competencies and Capabilities – Assess candidate competencies and capabilities more effectively.

How Your Company Benefits by Sponsoring You

By sponsoring you for this program, your organization will be able to:

  • Develop Effective Interview Frameworks – Establish structured approaches for the four key areas of interviewing.
  • Prepare Professional Interviewers – Equip interviewers with the skills to conduct structured and effective interviews.
  • Reduce Interview Bias – Apply techniques to minimize potential biases during the selection process.
  • Improve the Interviewing Process – Create a more consistent and effective approach to employee selection.
  • Implement Competency-Based Interviewing – Apply a structured model for evaluating candidate competencies.
  • Save Cost, Time, and Effort – Improve hiring decisions while reducing the impact of unsuitable recruitment decisions.

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    Beginning of the program:

    Each participant has to fill in a pre-training need form to ascertain their expectations that can be catered to by the facilitator.

    At the end  of the program

    Each participant has to submit a Post Training Action plan for implementation and to ascertain the Return on Investment.