Solomon People Solutions

EMOTIONAL INTELLIGENCE

Emotional Intelligence from Solomon People Solutions Emotional Intelligence Training is a set of practical knowledge and skills that help individuals to become fluent in understanding the language of emotions.

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Medium of Instruction: English
Duration of the program: 16 hours

Description

Upon Completion of the Program, the participant will be able to:

  • Become aware of the business case for learning and applying emotional intelligence (EQ) at work, understand why today’s leaders need to develop this important skill.
  • Understand the nature of emotional intelligence and how the human brain works. Learn the four dimensions of EQ and the skills associated with them.
  • Develop Self Awareness and understand its impact on attitude, fulfillment, and personality.
  • Develop and apply Self Management skills in ways that boost leadership and accomplishment.
  • Develop and apply Social Awareness skills.
  • Develop and apply Relationship Management skills in ways that enhance the ability to lead others, work collaboratively, resolve conflict, and achieve dramatic results.
  • Choose from a battery of practical emotional intelligence techniques to use in a variety of work-related applications including communication, leadership, management, coaching, working with others, sales, customer service, and supervision.
Who Should Attend this program?

Our target audience are executives who need to use and/or understand basic auditing skills for an organization.

Program Outline

  • What is Emotional Intelligence?
  • Four Dimensions of EQo Self Awareness o Self Management o Social Awareness o Relationship Management
  • EI and the brain
  • Self-Assessment on EI and MBTI to know the personalities that effect emotions
  • Self Confidence
  • Attitude and Motivation
  • 10 strategies for increasing optimism and motivation
  • Increasing self control
  • Anxiety and Performance
  • Flexibility and Adaptability
  • Empathy
  • Communication and Influence
  • Leadership
  • Conflict Resolution
  • Collaboration and Teamwork
  • Conflict Management
  • Handling Criticisms
  • Culture, Values and life experiences that effects emotions
  • BEAT Model
  • Exercises
  • Role Plays
  • Group work

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    Here is what some of the previous participants of this program had to say:

    “We learnt a lot of new techniques which will help us to implement in our organisation”

    “It was brought across to us in a such a way that we have go back and implement”

    Beginning of the program:

    Each participant has to fill in a pre-training need form to ascertain their expectations that can be catered to by the facilitator.

    At the end  of the program

    Each participant has to submit a Post Training Action plan for implementation and to ascertain the Return on Investment.