creative problem solving - solomon people solutions

Creative Problem Solving Training

Creative problem solving (CPS) Training from Solomon People Solutions helps you to focuses on divergent thinking, the ability to develop multiple ideas and concepts to solve problems

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Medium of Instruction: English
Duration of the program: 16 hours

Work life is all about managing problems and we need to be creative to solve problems quickly and effectively and this training program supports in this endeavor.

Description

When you have completed this training program you will be able to define the key concepts associated with Creative Problem solving and you will be able to:

  • Identify the main obstacles that prevent problems from being solved in the organization.
  • Understand the components required for successful problem solving.
  • Understand the importance of proper problem solving activity.
  • Use problem solving techniques to improve productivity and profitability.
  • Explain the benefits of having an effective and proactive approach to solving problems. 
  • Utilize a problem-solving model and apply problem-solving strategies
  • Understand the difference between problem-solving and decision making
  • Utilize techniques to define and resolve problems in ways that keeps quality in the forefront and avoids costly mistakes
  • Apply techniques to facilitate creative problem-solving to actual work-related problems and situations
  • Analyze the decision making process
  • Set up criteria to evaluate decisions and results
  • Evaluate options, project consequences, and select the best approach for the organization and the customer
Who Should Attend this program?

Our target audience are executives who need to use and/or understand creative ways of solving problems and skills to take decisions to work in an efficient and effective manner in an organization.

Program Outline

  • What is a Problem?
  • Why Solve Problems?
  • The Problem-Solving Process
  • Problem Solving Journey
  • Types of Problem
  • Basic Requirements
  • Responsibility for Solving Problems
  • Continuous Improvement
  • Problem Solving Techniques
  • Brainstorming
  • TPN analysis
  • Matrix Analysis
  • Paired Comparisons
  • Team Purpose analysis
  • Ishikawa Chart
  • SWOT Analysis
  • The 5Ws
  • Cause & Effect
  • Facts & Figures
  • Dealing with information
  • Data Capture
  • The Measles Chart
  • Causes & Symptoms
  • Solutions
  • Getting to the Solution – The Logical Approach
  • Developing a solution
  • Defining a Quality Solution.
  • Solution Effect
  • Benchmarking
  • PDCA in Problem Solving
  • Why Problem Solving Fails

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    Here is what some of the previous participants of this program had to say:

    “We learnt a lot of new techniques which will help us to implement in our organisation”

    “It was brought across to us in a such a way that we have go back and implement”

    Beginning of the program:

    Each participant has to fill in a pre-training need form to ascertain their expectations that can be catered to by the facilitator.

    At the end  of the program

    Each participant has to submit a Post Training Action plan for implementation and to ascertain the Return on Investment.