Quality Management Systems

Quality Management Systems Training

The Quality Management Systems (QMS) Training by  Solomon People Solutions offers professionals the knowledge and tools to design, implement, and maintain quality systems within their organizations. This two-day workshop is ideal for those seeking practical understanding of ISO standards, process improvement, and quality assurance best practices.

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Medium of Instruction: English
Duration of the program: 16 hours

Program Overview

This intensive training covers essential topics such as QMS frameworks, ISO 9001 requirements, continuous improvement strategies, and internal auditing. Participants will explore methods to streamline operations, ensure regulatory compliance, and foster customer satisfaction through quality-focused practices.

Learning Objectives

  • Understand QMS Fundamentals: Learn the core principles and elements of quality management systems.
  • Explore Key Standards: Gain insights into ISO 9001:2015 and related standards like ISO 14001 and ISO 45001.
  • Implement QMS: Acquire step-by-step knowledge for establishing and maintaining a QMS.
  • Measure and Improve: Learn methods to evaluate system effectiveness and drive continuous improvement.
  • Manage Quality: Understand how to lead quality initiatives and engage teams across departments.

Target Audience

  • Quality Managers and Analysts
  • Process Improvement Specialists
  • Operational and Production Managers
  • Compliance Officers
  • Business Owners and Entrepreneurs implementing ISO 9001 or similar standards

Program Outline

Foundations of Quality Management Systems

  • Introduction to QMS – purpose and evolution
  • Overview of ISO 9001:2015, ISO 14001, ISO 45001
  • QMS principles: customer focus, leadership, process approach, improvement, etc.
  • Documentation structure and QMS roles

Implementing and Managing QMS

  • QMS implementation steps and change management
  • Planning quality goals and KPIs
  • Conducting risk assessments and applying quality control techniques

Auditing and Continuous Improvement

  • Planning and conducting internal quality audits
  • Corrective and preventive action (CAPA) strategies
  • Utilizing Six Sigma, PDCA cycle, and Lean for QMS enhancement

Case Studies and Hands-On Activities

  • Analyzing successful QMS implementations
  • Role-plays, group discussions, and report preparation

Program Benefits

For Participants:

  • Mastery of QMS tools and principles aligned with ISO standards
  • Preparation for quality certifications (ISO 9001, Lead Auditor, etc.)
  • Enhanced problem-solving capabilities to address quality challenges
  • Greater confidence in managing audits, risk, and compliance tasks
  • Practical QMS project planning and implementation skills

For Organizations:

  • Improved operational efficiency and reduced rework
  • Stronger regulatory compliance and audit preparedness
  • Higher product/service quality leading to customer loyalty
  • Reduction in defects and quality-related costs
  • Stronger brand image through consistent quality practices

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    Here is what some of the previous participants of this program had to say:

    “We learnt a lot of new techniques which will help us to implement in our organisation”

    “It was brought across to us in a such a way that we have go back and implement”

    Beginning of the program:

    Each participant has to fill in a pre-training need form to ascertain their expectations that can be catered to by the facilitator.

    At the end  of the program

    Each participant has to submit a Post Training Action plan for implementation and to ascertain the Return on Investment.