Interpreting 360 Degree Feedback Reports Training

Managing Development Program

Managing Development Program from Solomon People Solutions ensure you have the skills, knowledge and resources to effectively lead, engage, and develop your team, thereby  improve the quality of managers/executives performance now and in future. 

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Medium of Instruction: English
Duration of the program: 16 hours

Management Development Program is to develop managers to manage the business better. Better managers would mean a better business environment and a professional outlook in managing all the stakeholders in an organization. All the challenge and bottlenecks leaders face in managing business needs trained professionals who have a practical and pragmatic mindset. This program provides opportunity to develop those skill sets to enable participants to be better managers. 

Description

When you have completed managing development program you will be able to define the key concepts associated with Facilitation Skills and you will be able to: 

  • Recognize the Importance of Strategy & Planning
  • Understand the Role of a New Manager
  • Practice the art of communication
  • Understand leadership and practice various styles
  • Understand the art of motivating staff
  • Recognize the importance of team work
  • Understand human resource management and its functions
  • Practice the art of interviewing and selection
  • Understand the importance of customer service
  • Use the skill to handle customer complaints
  • Manage Stress
Who Should Attend this program?

Our target audience are executives who have never been trained or exposed to Management Development Programme and wish to develop and improve their knowledge and skills in Management Development. 

Program Outline

Strategic Planning and Management

  • Definition and Difference

Role of a NEW Manager

  • Definition and Difference
  • Qualities of a Successful Manager

Leadership Skills

  • Definition and Qualities
  • Styles and Methods

Motivation Skills

  • Definition and Purpose
  • Methods and Purpose

Stress Management

  • Definition and Types
  • Causes of Stress
  • Techniques of Managing Stress

Managing Conflict

  • Steps and Challenges

Role of HRM in Business

  • Changing Role
  • Scope of HRD

Appraisal Skills

  • MBO Process
  • Coaching & Counselling

Training & Development Skills

  • Identification of Training Needs
  • Benefits of Training

Customer Driven Organization

  • Benefits
  • Problems
  • Customer Expectations

Complains and You

  • Definition, Benefits
  • Handling Complains

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    Here is what some of the previous participants of this program had to say:

    “We learnt a lot of new techniques which will help us to implement in our organisation”

    “It was brought across to us in a such a way that we have go back and implement”

    Beginning of the program:

    Each participant has to fill in a pre-training need form to ascertain their expectations that can be catered to by the facilitator.

    At the end  of the program

    Each participant has to submit a Post Training Action plan for implementation and to ascertain the Return on Investment.