Interpersonal Skills
Interpersonal Skills from Solomon People Solutions is specially designed to Boost your communication and interpersonal skills for effective workplace communication
The “Interpersonal Skills” training program is a two-day class that aims to improve participants’ capacity to communicate successfully with people in both professional and personal contexts. This course covers critical topics including communication approaches, conflict resolution, emotional intelligence, and team cooperation, as well as practical skills and strategies for developing and maintaining healthy relationships.
- Improve Communication Skills: Learn active listening skills and express yourself clearly and efficiently.
- Implement tactics for addressing and resolving disagreements constructively.
- Understand Emotional Intelligence: Recognize and control their own emotions while also understanding the emotions of others in order to better interactions.
- Improve Team Collaboration: Understanding and appreciating varied viewpoints can help you operate better as a team.
- Build Stronger connections: Use ways to establish and sustain professional and personal connections.
- Managers and Team Leaders: Those looking to improve their leadership and team management skills.
- Customer Service Representatives: Individuals who need to interact effectively with clients and customers.
- HR Professionals: Those involved in employee relations and conflict resolution.
- Sales and Marketing Professionals: Individuals who need to build relationships with clients and partners.
- Any Professional Seeking Personal Development: Individuals interested in improving their overall interpersonal skills.
- Introduction to Interpersonal Skills
- Overview and Importance
- Self-assessment of Interpersonal Skills
- Effective Communication
- Verbal and Non-Verbal Communication
- Active Listening Techniques
- Articulating Thoughts Clearly
- Emotional Intelligence
- Understanding Emotions
- Managing Emotions in Self and Others
- Empathy and Its Role in Communication
- Conflict Resolution
- Identifying Sources of Conflict
- Techniques for Constructive Conflict Resolution
- Role-Playing Conflict Scenarios
- Building and Maintaining Relationships
- Techniques for Building Rapport
- Maintaining Professional Relationships
- Networking Strategies
- Team Collaboration
- Understanding Team Dynamics
- Strategies for Effective Teamwork
- Overcoming Team Challenges
- Practical Application
- Case Studies and Group Exercises
- Role-Playing Various Scenarios
- Personalized Action Plans
- Review and Q&A
- Recap of Key Learnings
- Open Floor for Questions
- Feedback and Next Steps
How you benefit attending this program?
- Improved Professional Relationships: Increased capacity to communicate with coworkers, clients, and stakeholders.
- Increased Confidence: Better self-awareness and communication skills lead to more confidence in interactions.
- Improved Problem-Solving Skills: Increased capacity to handle and overcome problems and obstacles.
- Personal Growth: The acquisition of abilities that promote personal relationships and general well-being.
- employment Advancement: Effective interpersonal skills are highly regarded and can lead to new employment chances.
How your company benefits by sponsoring you to this program?
By sponsoring you to this program, your organization will be able to:
- Improved Team Dynamics: Improved interpersonal skills result in improved cooperation and teamwork, which boosts overall productivity.
- Reduced Conflict: Effective conflict resolution tactics reduce interruptions and promote a more pleasant workplace.
- Improved communication lowers misconceptions and mistakes.
- Employee Engagement: When employees feel understood and respected, they become more engaged and driven.
- Stronger Leadership: Leaders that have great interpersonal skills may better manage and motivate their teams.
Here is what some of the previous participants of this program had to say:
“We learnt a lot of new techniques which will help us to implement in our organisation”
“It was brought across to us in a such a way that we have go back and implement”
Beginning of the program:
Each participant has to fill in a pre-training need form to ascertain their expectations that can be catered to by the facilitator.
At the end of the program
Each participant has to submit a Post Training Action plan for implementation and to ascertain the Return on Investment.
