HR For Non-HR Professionals

HR FOR NON-HR PROFESSIONALS

The HR for Non-HR Professionals course from Solomon People Solutions is designed to equip managers and non-HR professionals with essential human resource skills to manage day-to-day HR responsibilities. This HR training for managers bridges the gap between HR and other departments, enabling participants to handle HR-related tasks more effectively and confidently in their roles.

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Medium of Instruction: English
Duration of the program: 16 hours

Program Overview

This two-day HR for Non-HR Professionals training program offers a comprehensive understanding of HR fundamentals, including recruitment, employee relations, compliance, performance management, and communication. Participants will gain practical tools to address HR challenges, ensuring smoother operations across departments.

By the end of this course, attendees will be better prepared to manage HR-related responsibilities, improve team collaboration, and maintain compliance with HR policies and labor laws.

Learning Objectives

  • Understand HR Fundamentals: Grasp core HR concepts such as recruitment, performance management, and employee relations.
  • Navigate Compliance and Legalities: Understand key employment laws to ensure compliance and mitigate legal risks.
  • Enhance Communication Skills: Communicate HR policies and procedures effectively within teams.
  • Boost Staff Engagement: Implement strategies to increase employee satisfaction and productivity.
  • Resolve Workplace Conflicts: Learn techniques for managing and resolving conflicts.
  • Apply Performance Management Practices: Conduct effective performance reviews and provide constructive feedback.

Target Audience

  • Managers and Supervisors 
  • Team Leaders 
  • Project Managers 
  • Department Heads 
  • Any non-HR professionals who interact with HR functions or manage employees 

Program Outline

  1. Introduction to Human Resources
  • Definition and Role of HR: Understanding HR’s importance in organizational success.
  • Key HR Functions: Recruitment, training, performance management, employee relations, compensation, and compliance.
  1. Employment Law Basics
  • Understanding Employment Laws: Key laws and regulations affecting employment (e.g., Equal Employment Opportunity (EEO), Family and Medical Leave Act (FMLA), Occupational Safety and Health Administration (OSHA)). 
  • Anti-Discrimination Policies: Preventing and addressing discrimination and harassment complaints
  1. Recruitment and Onboarding
  • Effective Recruitment Practices: Crafting job descriptions, sourcing candidates, and interviewing techniques
  • Onboarding Process: Steps to integrate new employees, orientation programs, and setting expectations. 
  1. Performance Management
  • Setting Objectives and Goals: Aligning individual and team goals with organizational objectives
  • Feedback and Appraisals: Providing constructive feedback, conducting performance reviews. 
  • Handling Underperformance: Developing strategies to manage and improve underperformance
  1. Employee Relations and Communication
  • Building Positive Relationships: The importance of employee engagement and effective communication.
  • Conflict Resolution: Techniques for resolving workplace conflicts and handling grievances. 
  1. Compensation and Benefits
  • Understanding Compensation: Basics of salary structures, bonuses, and incentives. 
  • Benefits Overview: Types of employee benefits (healthcare, retirement plans, etc.) and their importance. 
  1. HR Policies and Procedures
  • Creating and Implementing Policies: Key policies including attendance, leave, and remote work.
  • Policy Communication and Enforcement: How to communicate policies effectively and ensure compliance. 
  1. Training and Development
  • Identifying Training Needs: Assessing skills gaps and training requirements. 
  • Developing Training Programs: Designing and delivering effective training sessions. 
  1. Health and Safety
  • Workplace Safety: Basic principles of creating a safe working environment. 
  • Handling Workplace Accidents: Procedures for reporting and managing workplace injuries. 
  1. HR Metrics and Reporting
  • Key HR Metrics: Understanding metrics like turnover rates and employee satisfaction. 
  • Using Data for Decision-Making: Leveraging HR data to drive informed decisions. 
  1. Wrap-Up and Q&A
  • Summary of Key Points: Recap of the main topics covered in the training. 
  • Questions and Answers: Open discussion for remaining queries and clarifications

Program Benefits

How you benefit attending this program?

  • Enhanced HR Competence: Learn practical HR skills to manage everyday workplace challenges.  
  • Improved Communication: Develop the ability to communicate HR rules, policies, and processes effectively.
  • Career Development: Expand your HR knowledge and skills to become a more versatile and valuable employee.
  • Problem-Solving Skills: Learn to resolve workplace issues efficiently, including performance and conflict resolution.

How your company benefits by sponsoring you to this program?
By sponsoring you to this program, your organization will be able to:

  • Improved Collaboration: Strengthen cooperation between HR and other departments, leading to greater operational efficiency.
  • Compliance and Risk Management: Gain a better understanding of HR compliance, reducing the risk of legal challenges.
  • Increased Efficiency: Enable non-HR staff to manage HR responsibilities, allowing HR professionals to focus on strategic initiatives.  
  • Improved Employee Satisfaction: Addressing employee concerns leads to a more engaged, motivated, and productive workforce.

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    Here is what some of the previous participants of this program had to say:

    “We learnt a lot of new techniques which will help us to implement in our organisation”

    “It was brought across to us in a such a way that we have go back and implement”

    Beginning of the program:

    Each participant has to fill in a pre-training need form to ascertain their expectations that can be catered to by the facilitator.

    At the end  of the program

    Each participant has to submit a Post Training Action plan for implementation and to ascertain the Return on Investment.