Functional Effectiveness Audits

Optimize Your Functions. Eliminate Inefficiencies. Accelerate Performance.

At Solomon People Solutions, our Functional Effectiveness Audits help organizations evaluate the performance, structure, and strategic contribution of individual departments such as HR, Finance, Procurement, IT, Sales, and more. We assess how well your functions operate—not just in silos, but as aligned contributors to enterprise-wide goals.

Our audits help you:

  • Identify strengths, gaps, and redundancies
  • Improve functional alignment with overall business strategy
  • Redesign workflows for efficiency and impact
  • Benchmark capabilities against best practices and industry standards
  • Clarify roles, KPIs, and resource allocation
  • Foster collaboration across functions and teams

Our Functional Audit Approach Includes:

  • Organizational Review & Data Collection
    We analyze structure, roles, systems, KPIs, and workflow processes.
  • Stakeholder Interviews & Feedback
    Hear from internal customers, cross-functional teams, and department staff.
  • Performance Metrics Evaluation
    Review key metrics, output quality, service levels, and cost-effectiveness.
  • Capability & Capacity Assessment
    Identify talent gaps, capability strengths, and workload issues.
  • Process & Systems Mapping
    Understand how processes flow, where bottlenecks exist, and where automation or redesign is needed.
  • Benchmarking & Best Practices
    Compare current performance against leading practices and peers in your industry.
  • Actionable Recommendations & Roadmap
    Deliver detailed, prioritized improvement plans with measurable outcomes.

Deliverables Include:

  • Functional Performance Assessment Report
  • SWOT Analysis of the Department
  • Process & Role Mapping
  • KPIs and Service Level Benchmarking
  • Functional Scorecard (Current vs. Desired State)
  • Improvement Roadmap with Short & Long-Term Actions
  • Optional: Support in Redesign, Coaching, or Change Implementation

Why Partner With Solomon People Solutions?

  • Scaling quickly or restructuring departments
  • Struggling with internal service delivery or delays
  • Experiencing unclear roles, duplicated efforts, or lack of accountability
  • Preparing for digital transformation or system upgrades
  • Seeking to align functional activities with enterprise strategy

Who Is It For?

  • Cross-industry experience in functional optimization
  • Proven frameworks and diagnostic tools
  • Balanced focus on people, processes, and technology
  • Confidential, objective, and actionable insights
  • Collaborative approach to sustainable performance improvement

Functional to Strategic: Unlock Departmental Excellence

A well-functioning department is not just efficient—it’s strategic. Let us help you assess and elevate the effectiveness of your teams so they can deliver real value, consistently.

Contact us today to initiate a Functional Effectiveness Audit and drive meaningful change across your organization.