Facilitation Skills

Facilitation Skills

This training course will introduce you to new skills that will help increase your performance and the support you offer your team, department and manager.

Medium of Instruction: English
Duration of the program: 16 hours

The “Facilitation Skills” course is meant to provide learners with the necessary skills and strategies for successfully leading and managing group discussions, meetings, and workshops. Participants will learn how to create cooperation, manage group dynamics, and produce productive results via interactive workshops, role-playing, and hands-on exercises. 

  • Recognize the function and duties of a facilitator.  
  • Use tactics to regulate group dynamics and encourage active involvement.  
  • Utilize a variety of facilitation techniques and strategies to improve group performance.  
  • Address any disagreements or issues that emerge during group meetings.  
  • Create and implement defined agendas for productive meetings and workshops. 
  • Managers and Team Leaders: Those who regularly lead meetings or workshops and wish to improve their facilitation techniques. 
  • Project Managers: Professionals who need to guide project teams through discussions and decision-making processes. 
  • HR Professionals: Individuals involved in organizing and facilitating training sessions or team-building activities. 
  • Consultants: External facilitators who work with various groups and need to refine their facilitation skills. 
  • Anyone in a Leadership Role: Those responsible for guiding teams or groups in any context. 
  1. Introduction
  • Welcome and Objectives: Overview of what participants will learn and achieve. 
  • Agenda Review: Outline the topics and flow of the training. 
  1. Understanding Facilitation
  • Definition of Facilitation: What it is and why it’s important. 
  • Roles and Responsibilities: Key duties of a facilitator. 
  • Differences from Teaching and Coaching: Clarify how facilitation differs from other roles. 
  1. Core Facilitation Skills
  • Active Listening: Techniques for listening effectively and responding appropriately. 
  • Questioning Techniques: Types of questions to encourage participation and deeper thinking. 
  • Group Dynamics: Understanding how groups function and how to manage various dynamics. 
  • Conflict Resolution: Strategies for handling disagreements and maintaining group harmony. 
  1. Facilitation Techniques
  • Icebreakers and Energizers: Activities to start sessions and maintain engagement. 
  • Brainstorming and Idea Generation: Methods for encouraging creativity and participation. 
  • Decision-Making Processes: Techniques for guiding groups to make decisions. 
  1. Practical Application
  • Role-Playing Exercises: Practice facilitation in simulated scenarios. 
  • Feedback Sessions: Participants give and receive feedback on facilitation practices. 
  1. Tools and Resources
  • Facilitation Tools: Overview of tools like flip charts, whiteboards, and digital tools. 
  • Resource Materials: Provide handouts, guides, and references for further learning. 
  1. Wrap-Up
  • Review Key Takeaways: Summarize the main points of the training. 
  • Q&A Session: Address any remaining questions from participants. 
  • Next Steps: Provide information on additional resources or follow-up opportunities. 
  1. Evaluation
  • Feedback Forms: Collect feedback on the training to improve future sessions. 
  • Self-Assessment: Encourage participants to assess their own learning and set personal goals. 

How you benefit attending this program?

  • Enhanced Facilitation Skills: Learn how to lead and manage group interactions with confidence.  
  • Effective Communication: Learn how to communicate clearly and engage participants successfully.  
  • Conflict Resolution: Create ways for managing and resolving disagreements constructively.  
  • Improved Leadership: Develop abilities that will help you lead and manage your team more effectively. 

How your company benefits by sponsoring you to this program?
By sponsoring you to this program, your organization will be able to:

  • Meeting Efficiency: Improved ability to hold meetings that are more focused, productive, and goal-oriented.  
  • Improved Collaboration: Better facilitation abilities result in more effective teamwork and collaboration across departments.  
  • Improved Problem-Solving: Facilitators with good abilities can help teams discuss and solve complicated situations more effectively.  
  • Increased staff Engagement: Facilitation may improve staff morale and engagement in meetings and initiatives. 

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    Here is what some of the previous participants of this program had to say:

    “We learnt a lot of new techniques which will help us to implement in our organisation”

    “It was brought across to us in a such a way that we have go back and implement”

    Beginning of the program:

    Each participant has to fill in a pre-training need form to ascertain their expectations that can be catered to by the facilitator.

    At the end  of the program

    Each participant has to submit a Post Training Action plan for implementation and to ascertain the Return on Investment.