EMOTIONAL INTELLIGENCE
Emotional Intelligence from Solomon People Solutions Emotional Intelligence Training is a set of practical knowledge and skills that help individuals to become fluent in understanding the language of emotions.
Emotional Intelligence Training is a two-day training that helps participants understand, control, and utilize their own and others’ emotions in a professional context. This program will give practical tools and tactics for improving interpersonal relationships, leadership abilities, and general workplace harmony.
- Understand Emotional Intelligence (EI): Define emotional intelligence and its relevance in the workplace.
- Self-Awareness: Learn how to detect and comprehend one’s own emotions, as well as how they affect behavior and decision-making.
- Self-Regulation: Learn how to manage and control your emotional responses in order to better personal and professional connections.
- Empathy: Improve your capacity to identify and comprehend the feelings of others, and then respond accordingly.
- Improve communication, conflict resolution, and relationship-building abilities by applying emotional intelligence concepts.
- Motivation: Learn how to utilize emotional intelligence to stay motivated and inspire others.
- Managers and Team Leaders: Those who need to lead and inspire teams effectively.
- Human Resources Professionals: Individuals involved in employee development and organizational culture.
- Sales and Customer Service Representatives: Roles requiring strong interpersonal skills and empathy.
- Any Professional: Individuals looking to enhance their emotional intelligence for better personal and professional relationships.
Introduction to Emotional Intelligence
- Welcome and Introduction
- Overview of the course
- Icebreaker activities
- Understanding Emotional Intelligence
- Definition and components of EI
- The role of EI in the workplace
- Self-Awareness
- Techniques for recognizing and understanding personal emotions
- Self-assessment exercises
- Self-Regulation
- Strategies for managing emotional responses
- Practical exercises for emotional control
- Empathy
- The importance of empathy in professional settings
- Exercises to develop empathetic skills
- Reflection and Group Discussion
- Sharing experiences and insights
- Q&A session
Applying Emotional Intelligence
- Review and Recap
- Summary of Day 1
- Key takeaways
- Developing Social Skills
- Effective communication techniques
- Building and maintaining professional relationships
- Motivation and EI
- Using EI to stay motivated and inspire others
- Techniques for self-motivation
- Conflict Resolution
- Applying EI to handle and resolve conflicts
- Role-playing scenarios
- Action Planning
- Creating a personal development plan for applying EI skills
- Setting goals and strategies for ongoing improvement
- Closing and Feedback
- Summary of key points
- Participant feedback and evaluation
How you benefit attending this program?
- Personal growth: Increased self-awareness and emotional control abilities promote personal growth and self-management.
- Enhanced Interpersonal Skills: Improved capacity to comprehend and relate to people, resulting in greater professional relationships.
- Improved Conflict Resolution: The ability to manage and resolve problems more effectively.
- Higher emotional intelligence can contribute to job progress by improving leadership and collaboration abilities.
- Increased Job Satisfaction: Higher emotional intelligence leads to a more favorable work environment and greater job satisfaction.
How your company benefits by sponsoring you to this program?
By sponsoring you to this program, your organization will be able to:
- Improved Workplace Communication: Better understanding and regulation of emotions results in better, more effective communication among team members.
- Improved Team Collaboration: Better interpersonal skills promote a collaborative workplace and prevent conflict.
- Improved Leadership: Leaders with strong emotional intelligence may inspire and encourage their colleagues, resulting in higher production and morale.
- Increased Employee Engagement: An emotionally intelligent workforce is more engaged, which leads to increased job satisfaction and retention.
- Better Decision-Making: Increased self-awareness and empathy lead to better informed and balanced decisions.
Here is what some of the previous participants of this program had to say:
“We learnt a lot of new techniques which will help us to implement in our organisation”
“It was brought across to us in a such a way that we have go back and implement”
Beginning of the program:
Each participant has to fill in a pre-training need form to ascertain their expectations that can be catered to by the facilitator.
At the end of the program
Each participant has to submit a Post Training Action plan for implementation and to ascertain the Return on Investment.
