Emotional Intelligence Training

EMOTIONAL INTELLIGENCE

Emotional Intelligence is a crucial skill that enhances personal and professional growth by improving self-awareness, empathy, and effective communication. At Solomon People Solutions, our Emotional Intelligence Training equips individuals with the knowledge and skills to recognize, understand, and manage emotions effectively.

This Emotional Intelligence Course helps participants develop emotional fluency, build stronger relationships, and enhance decision-making. It is particularly valuable for professionals seeking to improve emotional intelligence and leadership skills, enabling them to navigate workplace dynamics with confidence.

Enroll Now

Medium of Instruction: English
Duration of the program: 16 hours

Program Overview

The Emotional Intelligence Training is a two-day program designed to help participants understand, manage, and apply emotional intelligence in professional settings. This interactive course provides practical tools and strategies to enhance self-awareness, emotional control, and interpersonal relationships in the workplace.

By mastering emotional intelligence and leadership skills, participants will improve their ability to communicate effectively, resolve conflicts, and foster a positive work environment. This Emotional Intelligence Course is ideal for professionals looking to strengthen their leadership capabilities, boost teamwork, and enhance overall workplace harmony.

Upon completion, participants will gain valuable insights and have the opportunity to pursue an Emotional Intelligence Certification, validating their expertise in applying emotional intelligence principles in real-world scenarios.

 

Learning Objectives

  • Understand Emotional Intelligence (EI): Learn the fundamentals of EI, its impact in the workplace, and its role in personal and professional success.
  • Self-Awareness: Develop the ability to recognize and understand your own emotions and how they influence decision-making, leadership, and behavior.
  • Self-Regulation: Master techniques to manage emotional responses, enhancing personal and professional relationships.
  • Empathy: Strengthen your ability to recognize and understand others’ emotions, improving emotional intelligence and leadership skills.
  • Effective Communication & Conflict Resolution: Apply emotional intelligence principles to improve communication, resolve conflicts, and build stronger relationships.
  • Motivation & Influence: Learn how to use emotional intelligence to stay motivated, inspire others, and create a positive work environment.

Target Audience

  • Managers and Team Leaders: Professionals responsible for leading, motivating, and inspiring teams, ensuring effective collaboration and productivity.
  • Human Resources Professionals: HR specialists involved in employee development, talent management, and organizational culture building.
  • Sales and Customer Service Representatives: Individuals in client-facing roles who need strong interpersonal skills, empathy, and emotional intelligence to improve customer interactions.
  • Any Professional: Anyone looking to enhance emotional intelligence and leadership skills for better personal and professional relationships.

Program Outline

Introduction to Emotional Intelligence 

Welcome and Introduction 

  • Overview of the course 
  • Icebreaker activities 

Understanding Emotional Intelligence 

  • Definition and components of EI 
  • The role of EI in the workplace 

Self-Awareness 

  • Techniques for recognizing and understanding personal emotions 
  • Self-assessment exercises 

Self-Regulation 

  • Strategies for managing emotional responses 
  • Practical exercises for emotional control 

Empathy 

  • The importance of empathy in professional settings 
  • Exercises to develop empathetic skills 

Reflection and Group Discussion 

  • Sharing experiences and insights 
  • Q&A session 

Applying Emotional Intelligence 

Review and Recap 

  • Summary of Day 1 
  • Key takeaways 

Developing Social Skills 

  • Effective communication techniques 
  • Building and maintaining professional relationships 

Motivation and EI 

  • Using EI to stay motivated and inspire others 
  • Techniques for self-motivation 

Conflict Resolution 

  • Applying EI to handle and resolve conflicts 
  • Role-playing scenarios 

Action Planning 

  • Creating a personal development plan for applying EI skills 
  • Setting goals and strategies for ongoing improvement 

Closing and Feedback 

  • Summary of key points 
  • Participant feedback and evaluation 

Program Benefits

How You Benefit from Attending This Program?

  • Personal Growth: Enhance self-awareness and improve emotional control for better self-management.
  • Stronger Interpersonal Skills: Develop the ability to understand and connect with others, improving relationships.
  • Better Conflict Resolution: Gain skills to manage and resolve conflicts effectively.
  • Career Growth: High Emotional Intelligence and Leadership skills contribute to career advancement.
  • Higher Job Satisfaction: A positive work environment leads to increased job satisfaction.

How Your Company Benefits by Sponsoring You ?

  • Improved Workplace Communication: Teams communicate more effectively with better emotional regulation.
  • Stronger Team Collaboration: Better interpersonal skills foster teamwork and reduce conflict.
  • Better Leadership: Emotionally intelligent leaders motivate and inspire teams, increasing productivity and morale.
  • Higher Employee Engagement: Emotionally intelligent teams lead to better job satisfaction and retention.
  • Better Decision-Making: Increased self-awareness and empathy lead to more balanced and informed decisions.

    Request a call back.

    Submit your details, we’ll get back to you.




    Here is what some of the previous participants of this program had to say:

    “We learnt a lot of new techniques which will help us to implement in our organisation”

    “It was brought across to us in a such a way that we have go back and implement”

    Beginning of the program:

    Each participant has to fill in a pre-training need form to ascertain their expectations that can be catered to by the facilitator.

    At the end  of the program

    Each participant has to submit a Post Training Action plan for implementation and to ascertain the Return on Investment.