CUSTOMER SERVICE TRAINING PROGRAMS

Training Courses Offered

List of Training Courses offered both as public workshop and inhouse customized programs

Customer Service Skills

Identify the factors that prevent an organization from maximizing customer value.

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Customer Driven Organization

Understand the vital importance of the customer to any organization.

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Customer Relationship Management

Understand the importance and components of CRM.

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Effective Complaint Handling

Use tracking and trending of complaints for continuous improvement activity. 

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