05 Feb 2024

10 Essential Customer Service Skills for Excelling in Any Job

Customer Experience, Learning, People Success, training
10 Essential Customer Service Skills
Think about your typical workday in customer service. You're there, ready to assist, and customers come in all shapes and sizes, each with their unique needs and expectations.   One's standing right in front of you, looking for answers, while your phone keeps ringing, and there's a distressed voice on the other end. Sounds familiar, right?   Ever wondered how to not just meet but e...
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05 Jan 2024

The Top 10 Steps for Giving Effective Feedback!!

Business Success, Learning, Motivation, People Success, Self Improvement
training company - solomon people solutions
Successful businesses turn setbacks into chances to improve and learn instead of accepting defeat. A key to this transformation is effective feedback around the problem. The model below will help you provide feedback in a way that will help people learn and change.   Feedback can be used to both modify and reinforce perceived undesirable conduct as well as to support positive behavior...
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11 Dec 2023

Why should you consider a mentorship program for your career development?

Business Success, Learning, Motivation, People Success, Self Improvement, training, Work Culture
Solomon people Solutions AMT (Asset Management) Course
Engaging in a mentorship program can be highly beneficial for your career development. The following are some justifications for thinking about taking part in such a program:  Transfer of Information and Experience:  Learning from Experience: A mentor can offer guidance based on their personal experiences, assisting you in overcoming obstacles and avoiding typical traps.  Indu...
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30 Nov 2023

The Impact of Training on Job Satisfaction

Business Success, Customer Experience, Learning, Motivation, People Success, Self Improvement, training, Work Culture
The Impact of Training on Job Satisfaction Training plays a significant role in influencing job satisfaction among employees. The impact of training on job satisfaction can be observed in several ways: Training can help employees gain the necessary skills to perform their job duties, which can lead to greater job satisfaction. Training can also provide employees with the tools and resou...
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30 Nov 2023

The Importance of Employee Training and Development

Business Success, Learning, Motivation, People Success, Self Improvement, training
The Importance of Employee Training and Development Employee training and development play a crucial role in the success and growth of organizations. Here are several reasons why investing in the training and development of employees is essential Enhanced Skills and Competencies: Training programs help employees acquire new skills and enhance existing ones. This is particularl...
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09 Jan 2023

Using Emotional Intelligence to Transform Stressful Feelings

People Success
E-Learning Solomon People Solutions
Using Emotional Intelligence to Transform Stressful Feelings Your emotions are often the most obvious sign that something is wrong.For this reason, you can always use uncomfortable emotions – fear, hurt, worry, discomfort, anxiety, etc. – as indicators that you have moved out of your flow zone state (the state in which you are most alive and productive) and into a stressful one. You don...
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