Business & Corporate Etiquettes
Business & corporate etiquettes from Solomon People Solutions enables you set a discipline that guides at your workplace
This two-day course on Business and Corporate Etiquette is designed to provide professionals with the skills and information they need to conduct oneself confidently and professionally in a variety of business contexts. The course addresses key components of corporate etiquette, such as communication skills, clothing rules, and social conduct, to ensure that learners can efficiently navigate the business world and leave a lasting favorable impression.
- Understand the significance of business etiquette in a professional atmosphere.
- Use acceptable corporate communication skills, such as email, phone, and in-person encounters.
- Use good eating and social manners in professional settings.
- Recognize and follow professional dress norms.
- They conduct themselves confidently and professionally in meetings and networking events.
- Address and resolve workplace etiquette issues.
- Mid-level managers
- Senior executives
- Customer service representatives
- Sales and marketing professionals
- Administrative staff
- Any professional seeking to enhance their business etiquette skills
Introduction to Business Etiquette
- Importance of business etiquette
- First impressions and body language
- Professional greetings and introductions
Communication Skills
- Email etiquette
- Telephone etiquette
- In-person communication and active listening
Meeting Etiquette
- Preparing for meetings
- Conducting oneself during meetings
- Following up after meetings
Professional Dress Codes
- Business casual vs. formal attire
- Dressing for different occasions
- Grooming and personal hygiene
Dining and Social Etiquette
- Business dining etiquette
- Hosting and attending business lunches/dinners
- Social etiquette at business events
Networking Skills
- Importance of networking
- Effective networking strategies
- Follow-up techniques
Managing Etiquette-Related Conflicts
- Identifying common etiquette-related conflicts
- Strategies for resolving conflicts professionally
- Role-playing and case studies
Putting It All Together
- Review of key concepts
- Practical exercises and role-playing
- Q&A and closing remarks
How you benefit attending this program?
- Increased Confidence: Participants will gain confidence in their professional dealings.
- Improved Professional Skills: Learning proper manners can help you develop in your work.
- Improved Networking: Capability to network successfully at business gatherings.
- Personal Branding: Participants will learn to express themselves in a way that is consistent with their personal and professional brands.
- Conflict Management: The ability to handle and resolve etiquette-related problems successfully.
How your company benefits by sponsoring you to this program?
By sponsoring you to this program, your organization will be able to:
- Enhanced Professional Image: Employees will represent the corporation professionally, therefore increasing its reputation.
- Improved Communication: Better communication skills among employees result in clearer and more successful interactions, both internally and externally.
- Increased Productivity: Professional and polite behavior creates a favorable work atmosphere, which boosts morale and productivity.
- Stronger Client connections: Good manners may help you create and maintain good connections with clients and partners.
- Conflict Reduction: Understanding and using basic etiquette can help to reduce misunderstandings and disputes within an organization.
Here is what some of the previous participants of this program had to say:
“We learnt a lot of new techniques which will help us to implement in our organisation”
“It was brought across to us in a such a way that we have go back and implement”
Beginning of the program:
Each participant has to fill in a pre-training need form to ascertain their expectations that can be catered to by the facilitator.
At the end of the program
Each participant has to submit a Post Training Action plan for implementation and to ascertain the Return on Investment.
