Business Relationship Management

Business Relationship Management Training

Business Relationship Management Training (BRM) provided by Solomon People Solutions introduce you to new skills that will help increase your performance and the support you offer your team, department and manager.

Enroll Now

Medium of Instruction: English
Duration of the program: 3 Days

Program Overview

This two-day Business Relationship Management (BRM) Training Program is intended to provide participants with the information and skills required to cultivate productive business partnerships. The curriculum focuses on understanding the nature of relationships in a corporate setting, increasing communication and cooperation, and utilizing these connections to achieve organizational objectives. 

Learning Objectives

  • Recognize the significance and relevance of Business Relationship Management (BRM) in an organization.  
  • Develop tactics for establishing and maintaining excellent commercial partnerships.  
  • Improve your communication abilities to properly manage stakeholder expectations.  
  • Learn dispute resolution and negotiating skills.  
  • Identify and seize chances for collaboration and value development.  
  • Understand the BRM framework and how to use it in real-world applications. 

Target Audience

  • Business Relationship Managers 
  • IT Managers and Leaders 
  • Project Managers 
  • Account Managers 
  • Customer Relationship Managers 
  • Anyone responsible for managing business relationships within an organization 

Program Outline

 Registration and Welcome Coffee 

  • Introduction to Business Relationship Management 
  • Definition and importance of BRM 
  • The BRM role in an organization 
  • Building and Maintaining Business Relationships 
  • Key principles of relationship management 
  • Trust and rapport building techniques 
  • Communication Skills for BRM 
  • Effective listening and questioning techniques 
  • Managing expectations and delivering clear messages 
  • Stakeholder Management 
  • Identifying and analyzing stakeholders 
  • Strategies for engaging and influencing stakeholders 

Q&A and Wrap-Up

  • Conflict Resolution and Negotiation 
  • Techniques for resolving conflicts 
  • Negotiation strategies and tactics 
  • Collaboration and Value Creation 
  • Identifying opportunities for collaboration 
  • Creating and delivering value through BRM 
  • BRM Framework and Tools 
  • Overview of BRM frameworks (e.g., BRMiBOK) 
  • Tools and methodologies for effective BRM 
  • Applying BRM in Real-World Scenarios 
  • Case studies and group exercises 
  • Practical application of learned concepts 

 Action Plan and Next Steps 

  • Developing a personal BRM action plan 
  • Identifying areas for further development 

Final Q&A and Certification Ceremony 

Program Benefits

How you benefit attending this program?

  • Improved grasp of BRM concepts and procedures.  
  • Improved interpersonal and communication abilities.  
  • Effective conflict management and resolution skills.  
  • Increased confidence in negotiating and persuading stakeholders.  
  • Practical abilities that can be used immediately in the business.  
  • Certification of completion adds value to professional qualifications. 

How your company benefits by sponsoring you to this program?
By sponsoring you to this program, your organization will be able to:

  • Improved interdepartmental collaboration and communication.  
  • Improved capacity to coordinate IT and business objectives.  
  • Improved project management and execution efficiency.  
  • Improved stakeholder satisfaction and engagement.  
  • Enhanced organizational culture emphasizing connection building and value generation. 

    Request a call back.

    Submit your details, we’ll get back to you.




    HERE IS WHAT SOME OF THE PREVIOUS PARTICIPANTS OF THIS PROGRAM HAD TO SAY:

    “We learnt a lot of new techniques which will help us to implement in our organisation”

    “It was brought across to us in a such a way that we have go back and implement”

    BEGINNING OF THE PROGRAM:

    Each participant has to fill in a pre-training need form to ascertain their expectations that can be catered to by the facilitator.

    AT THE END  OF THE PROGRAM

    Each participant has to submit a Post Training Action plan for implementation and to ascertain the Return on Investment.