Program Introduction

Every business depends on its people to deliver a fabulous product or service to its customers or clients. Therefore, it’s the people behavior and competencies that affect the delivery. 360 Degree Feedback Process is an ideal tool to give an individual a perspective of their strength and weakness at the workplace that helps every employee improve while it helps the organization to reduce the gaps in the employee competencies    360 Degree Feedback can be readily implemented within any organization to enhance the service levels and develop the knowledge, skills, attitude and ability of  its team.

Training Objectives

When you have completed this program, you will be able to define the key concepts associated with 360 Degree Feedback and you will be able to:

  • Identify the main benefits of effective performance appraisal and the roles that the manager and employee play
  • Understand eight common appraisal techniques
  • Identify two major implementation areas of 360 Degree Feedback
  • Use 360 Degree Feedback effectively within the organization
  • Determine whether your organization is ready for 360 Degree Feedback
  • Understand common reasons why 360 Degree Feedback Programs Fail

Who Should Attend this program?

Our target audience are executives who need to use and/or understand appraisal system and 360-degree feedback system for an organization. Ideally members working in Human Resources, Corporate Planning, Strategy Department would benefit it more.

How you benefit attending this program?

  • You will understand the performance appraisal system
  • You will be able to recognize the different appraisal techniques
  • You will be able to develop your knowledge on the 360 degree feedback system
  • You will learn the process of implementing the 360 degree feedback process in your firm

How your company benefits by sponsoring you to this program?

  • Ensure a relevant appraisal system is put in place
  • Reduce the errors or gaps while implementing a system
  • Ensure the 360 degree feedback process is implemeted properly
  • Reduce the prospects of failure in its implementation.

Program outline

Why Have Performance Appraisals?

-3 Major Advantages

Overall benefits of appraisals

Roles within Performance Appraisals

-2 Major roles and advantages

Eight Appraisal Techniques

-Overview, Strength and Weakness of each technique

Key Implementation Areas

-Two Major Areas

An Effective 360 Degree Feedback Process

-The 10 Step in successfully implementing a successful 360degree

Feedback program

Are You Ready For 360 Degree Feedback?

-6 aspects to consider

Why 360 Degree Feedback Programs Fail?

-10 reasons for failure

Medium of Instruction:

English

Duration of the program:

16 hours

Programme Methodology:

The training method used will be interactive sessions, case studies, role plays, group work in conjunction with multimedia slide presentations and videos where ever necessary.

Here is what some of the previous participants of this program had to say:

“Very useful, well organized course”

“We learnt a lot of new techniques which will help us to implement in our organisation”

“It was brought across to us in a such a way that we have go back and implement”

“Wish to attend many more training with this trainer as it is easy to understand the way he explains to us”

 

Delegate Fees:

AED 3000.00 includes Training Materials, Refreshments, Lunch & Certificate of Attendance.

Beginning of the program:

Each participant has to fill in a pre-training need form to ascertain their expectations that can be catered to by the facilitator.

At the end  of the program:

Each participant has to submit a Post Training Action plan for implementation and to ascertain the Return on Investment.

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