SUPERVISORY DEVELOPMENT PROGRAM
This training course will introduce you to new skills that will help increase your performance and the support you offer your team, department and manager.
Medium of Instruction: English
Duration of the program: 16 hours
The Supervisory Development Program is designed to help supervisors develop their skills and knowledge in order to be more effective in managing teams. Participants will spend two days exploring fundamental supervisory principles, honing practical skills, and learning about leadership methods that generate team performance.
- Understanding Supervisory Roles: Recognize the primary roles and expectations of a supervisor.
- Improve Communication Skills: Learn effective communication skills to improve team dynamics and dispute resolution.
- Leadership and Motivation: Develop ways for motivating and leading a team to achieve organizational goals.
- Performance Management: Use best practices for goal formulation, feedback, and performance evaluations.
- Problem-Solving and Decision-Making: Use problem-solving skills to make sound decisions in a supervisory setting.
- Time Management and Delegation: Learn how to manage time effectively and delegate responsibilities efficiently.
- New Supervisors: Individuals who are new to a supervisory role and need foundational skills.
- Experienced Supervisors: Current supervisors looking to refresh and enhance their supervisory techniques.
- Team Leaders: Leaders who aspire to move into supervisory roles or want to improve their team management skills.
- HR Professionals: HR staff who support supervisory development and need a deeper understanding of supervisory challenges.
- Introduction to Supervision
- Roles and Responsibilities
- Key Competencies of Effective Supervisors
- Communication Skills
- Techniques for Clear Communication
- Active Listening and Feedback
- Leadership and Motivation
- Leadership Styles and Their Impact
- Motivational Strategies and Techniques
- Performance Management
- Goal Setting and Performance Metrics
- Conducting Effective Performance Reviews
- Problem-Solving and Decision-Making
- Problem-Solving Frameworks
- Decision-Making Processes and Tools
- Time Management
- Prioritization Techniques
- Effective Delegation Strategies
- Workshops and Case Studies
- Group Activities and Role Plays
- Analysis of Real-World Supervisory Challenges
- Action Planning
- Developing Personal Action Plans
- Setting Goals for Implementing Skills Learned
How you benefit attending this program?
- Enhanced Leadership Skills: Learn to lead teams more effectively and confidently.
- Improved Problem-Solving Ability: Develop excellent problem-solving abilities that can be used to a variety of situations.
- Career Development: Learn skills necessary for development in supervisory and management positions.
- Increased Job Satisfaction: Improved supervision tactics will make you feel more competent and fulfilled in your position.
How your company benefits by sponsoring you to this program?
By sponsoring you to this program, your organization will be able to:
- Improved Team Performance: Improved supervisory skills result in higher team productivity and morale.
- Reduced Turnover: Effective supervision lowers employee discontent and turnover rates.
- Increased Efficiency: Better time management and delegating lead to more simplified processes and higher efficiency.
- Improved Communication: Better communication channels between supervisors and team members promote a more collaborative work environment.
Here is what some of the previous participants of this program had to say:
“We learnt a lot of new techniques which will help us to implement in our organisation”
“It was brought across to us in a such a way that we have go back and implement”
Beginning of the program:
Each participant has to fill in a pre-training need form to ascertain their expectations that can be catered to by the facilitator.
At the end of the program
Each participant has to submit a Post Training Action plan for implementation and to ascertain the Return on Investment.