Quality Management Systems
This training from Solomon People Solutions will introduce you to new skills that will help increase your performance and the support you offer your team, department and manager.
Medium of Instruction: English
Duration of the program: 16 hours
This two-day Quality Management Systems course gives a thorough introduction to the ideas, standards, and practices required for creating, implementing, and monitoring successful quality management systems. Participants will learn useful information and skills for improving the quality of their organization’s procedures and products.
- Understand QMS Fundamentals: Learn the fundamental concepts and principles underlying quality management systems.
- Explore Key Standards: Learn about significant QMS standards, such as ISO 9001, and their requirements.
- Implement QMS: Learn how to set up a quality management system inside a company.
- measure and Improve: Learn how to measure QMS effectiveness and promote continuous improvement.
- Manage Quality: Learn how to manage quality inside and across departments.
- Quality Managers and Analysts: Professionals responsible for quality management and analysis.
- Process Improvement Specialists: Individuals involved in process optimization and improvement.
- Operational Managers: Managers seeking to enhance their department’s quality performance.
- Compliance Officers: Staff focused on ensuring adherence to quality standards and regulations.
- Business Owners: Entrepreneurs looking to implement or improve a QMS in their organization.
Foundations of Quality Management Systems
- Introduction to QMS
- Definition and purpose
- Historical development and evolution
- Overview of Key Standards
- ISO 9001:2015
- Other relevant standards (e.g., ISO 14001, ISO 45001)
- QMS Principles
- Customer focus
- Leadership
- Engagement of people
- Process approach
- Improvement
- Evidence-based decision making
- Relationship management
- QMS Framework
- Structure and requirements
- Documentation and records
- Roles and responsibilities
Implementing and Managing QMS
- QMS Implementation
- Steps and strategies
- Resource planning and allocation
- Training and communication
- Quality Planning and Control
- Defining quality objectives
- Risk management and assessment
- Quality control methods and tools
- Internal Audits and Reviews
- Conducting internal audits
- Identifying non-conformities
- Corrective and preventive actions
- Continuous Improvement
- Methods and techniques (e.g., PDCA cycle, Six Sigma)
- Measuring performance and effectiveness
- Leveraging feedback for improvements
- Case Studies and Practical Exercises
- Real-world examples and scenarios
- Group activities and discussions
How you benefit attending this program?
- Practical skills include hands-on knowledge and tools for implementing and maintaining QMS.
- Certification Preparation: Improved grasp of standards that may be used in certification procedures.
- Career Advancement: Improved credentials and abilities for professional advancement in quality management.
- Problem-solving: The ability to detect and successfully solve quality concerns.
- Networking Opportunities: Interact with peers and industry professionals to share expertise.
How your company benefits by sponsoring you to this program?
By sponsoring you to this program, your organization will be able to:
- Improved Efficiency: Streamlined procedures result in greater operational efficiency.
- Enhanced Quality: Better product and service quality that meets or exceeds consumer expectations.
- Compliance and Risk Management: Improved compliance with industry standards and lower risk of nonconformance.
- Customer Satisfaction: Improved customer satisfaction by providing consistent and reliable quality.
- Competitive advantage: Increased market share through improved quality and procedures.
Here is what some of the previous participants of this program had to say:
“We learnt a lot of new techniques which will help us to implement in our organisation”
“It was brought across to us in a such a way that we have go back and implement”
Beginning of the program:
Each participant has to fill in a pre-training need form to ascertain their expectations that can be catered to by the facilitator.
At the end of the program
Each participant has to submit a Post Training Action plan for implementation and to ascertain the Return on Investment.