Performance Appraisal Skills
This training course will introduce you to new skills that will help increase your performance and the support you offer your team, department and manager.
Medium of Instruction: English
Duration of the program: 16 hours
The “Performance Appraisal Skills” program is intended to provide managers and supervisors with the skills and information needed to conduct effective performance evaluations. This two-day program will cover the fundamental principles, methods, and techniques for evaluating employee performance, offering constructive feedback, creating attainable objectives, and cultivating a culture of continuous development.
- Recognize the purpose and significance of performance assessments.
- Conduct fair and objective performance assessments.
- Create effective performance evaluation strategies and tools.
- Give helpful, actionable feedback.
- Create SMART goals for staff.
- Address performance concerns and devise development plans.
- Develop a culture of continual improvement and staff growth.
- Managers and supervisors responsible for conducting performance appraisals.
- HR professionals involved in the performance management process.
- Team leaders looking to enhance their appraisal skills.
- Senior leaders aiming to implement or improve appraisal systems within their organizations.
Understanding Performance Appraisals
Welcome and Introductions
- Overview of the workshop
- Ice-breaking session
The Role of Performance Appraisals
- Purpose and benefits
- Common challenges and misconceptions
Performance Appraisal Techniques
- Different appraisal methods (360-degree feedback, rating scales, etc.)
- Choosing the right method for your organization
Conducting Fair and Objective Evaluations
- Avoiding bias and ensuring fairness
- Collecting and using performance data effectively
Providing Constructive Feedback
- Techniques for delivering feedback
- Handling difficult conversations
- Practice sessions and role-playing
Goal Setting and Continuous Improvement
Setting SMART Goals
- Understanding SMART criteria (Specific, Measurable, Achievable, Relevant, Time-bound)
- Aligning individual goals with organizational objectives
- Workshop and practice sessions
Addressing Performance Issues
- Identifying performance gaps
- Developing improvement plans
- Legal and ethical considerations
Creating a Development Plan
- Linking performance appraisals to employee development
- Identifying training and development needs
Fostering a Culture of Continuous Improvement
- Encouraging ongoing feedback and communication
How you benefit attending this program?
- Enhanced ability to conduct successful performance assessments.
- Increased confidence in delivering constructive critiques.
- Improved capacity to define specific and attainable performance goals.
- Tools for addressing and managing performance concerns.
- Increased awareness of how performance assessments affect employee growth and organizational success.
- Networking possibilities with colleagues and professionals.
How your company benefits by sponsoring you to this program?
By sponsoring you to this program, your organization will be able to:
- Increased staff performance and productivity.
- Improved communication and interactions between managers and staff.
- Improved alignment of individual performance with corporate goals.
- Increased staff involvement and work satisfaction.
- Employee turnover was reduced, and retention rates increased.
- A methodical and consistent approach to performance management.
Here is what some of the previous participants of this program had to say:
“We learnt a lot of new techniques which will help us to implement in our organisation”
“It was brought across to us in a such a way that we have go back and implement”
Beginning of the program:
Each participant has to fill in a pre-training need form to ascertain their expectations that can be catered to by the facilitator.
At the end of the program
Each participant has to submit a Post Training Action plan for implementation and to ascertain the Return on Investment.