HR FOR NON-HR PROFESSIONALS
HR for Non-HR From SPS course is specially designed to upskill managers to give them the competence needed to effectively manage everyday human resource needs and challenges within their workforce
Medium of Instruction: English
Duration of the program: 16 hours
“HR for Non-HR Professionals” is a two-day training that provides participants with a solid grasp of human resource principles and procedures. This training seeks to bridge the gap between HR and other departments by providing non-HR workers with the information they need to manage HR-related duties more successfully in their current jobs.
- Understand HR Fundamentals: Get an understanding of fundamental HR topics including recruiting, performance management, and employee relations.
- Compliance and Legalities: Understand key HR rules and regulations to guarantee compliance and prevent legal problems.
- Effective Communication: Develop the ability to clearly communicate HR rules and processes to employees.
- staff Engagement: Learn ways for increasing staff happiness and productivity.
- Conflict Resolution: Learn how to manage and resolve workplace disagreements.
- Performance Management: Learn how to conduct successful performance appraisals and offer constructive criticism.
- Managers and Supervisors
- Team Leaders
- Project Managers
- Department Heads
- Any non-HR professionals who interact with HR functions or manage employees
- Introduction to Human Resources
- Definition and Role of HR: Overview of what HR is and its importance in the organization.
- Key HR Functions: Recruitment, training and development, performance management, employee relations, compensation and benefits, and compliance.
- Employment Law Basics
- Understanding Employment Laws: Key laws and regulations affecting employment (e.g., Equal Employment Opportunity (EEO), Family and Medical Leave Act (FMLA), Occupational Safety and Health Administration (OSHA)).
- Anti-Discrimination Policies: Understanding discrimination and harassment, and how to handle complaints.
- Recruitment and Onboarding
- Effective Recruitment Practices: Job descriptions, sourcing candidates, interviewing techniques.
- Onboarding Process: Steps to integrate new employees, orientation programs, and setting expectations.
- Performance Management
- Setting Objectives and Goals: Aligning employee goals with organizational goals.
- Feedback and Appraisals: Providing constructive feedback, conducting performance reviews.
- Handling Underperformance: Strategies for managing and improving underperformance.
- Employee Relations and Communication
- Building Positive Relationships: Importance of communication and employee engagement.
- Conflict Resolution: Techniques for resolving workplace conflicts and handling grievances.
- Compensation and Benefits
- Understanding Compensation: Basics of salary structures, bonuses, and incentives.
- Benefits Overview: Types of employee benefits (healthcare, retirement plans, etc.) and their importance.
- HR Policies and Procedures
- Creating and Implementing Policies: Key policies every organization should have (e.g., attendance, leave, remote work).
- Policy Communication and Enforcement: How to communicate policies effectively and ensure compliance.
- Training and Development
- Identifying Training Needs: Assessing skills gaps and training requirements.
- Developing Training Programs: Designing and delivering effective training sessions.
- Health and Safety
- Workplace Safety: Basic principles of creating a safe working environment.
- Handling Workplace Accidents: Procedures for reporting and managing workplace injuries.
- HR Metrics and Reporting
- Key HR Metrics: Understanding basic HR metrics (turnover rates, employee satisfaction).
- Using Data for Decision-Making: How to use HR data to make informed decisions.
- Wrap-Up and Q&A
- Summary of Key Points: Recap of the main topics covered in the training.
- Questions and Answers: Open floor for any remaining questions or clarifications.
How you benefit attending this program?
- Increased Competence: Learn practical HR skills for everyday jobs and problems.
- Enhanced Communication Skills: Discover how to successfully discuss HR regulations and procedures.
- Career Development: Increase your skill set to become a more versatile and valued employee.
- Problem-solving Skills: Learn how to resolve frequent workplace challenges and disagreements.
How your company benefits by sponsoring you to this program?
By sponsoring you to this program, your organization will be able to:
- Improved Collaboration: Better understanding between HR and non-HR departments leads to more efficient operations and cooperation.
- Compliance and Risk Management: Improved understanding of HR compliance has reduced the risk of legal challenges.
- Increased Efficiency: Non-HR workers will undertake HR-related duties more effectively, allowing HR staff to focus on strategic projects.
- Improved Employee Satisfaction: Addressing employee complaints and performance issues leads to a more engaged and productive staff.
Here is what some of the previous participants of this program had to say:
“We learnt a lot of new techniques which will help us to implement in our organisation”
“It was brought across to us in a such a way that we have go back and implement”
Beginning of the program:
Each participant has to fill in a pre-training need form to ascertain their expectations that can be catered to by the facilitator.
At the end of the program
Each participant has to submit a Post Training Action plan for implementation and to ascertain the Return on Investment.